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About the recent events on the server


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#1 RO_GM05

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Posted 25 July 2016 - 05:08 PM

:gb:
Adventurers,

In the past few weeks, the server had a lot of problems and we are sincerely sorry about that.
We worked with our new host to fix the situation and the issue came from a firewall misconfiguration on their side.
Still, the server stability is also our responsability and we know that a lot of people were angry about it.

That's why we would like to give you something as compensation, even though it won't undo all the troubles we went throught.
Enter the following code on our website to add 1500 Karats to your account:

JULY16COMP

To do so, please log in on our website, then go to "My account" and enter the code in the "Promo Code" text field.
Please note that this code will only work once on all accounts created before 25/07/16

Along with this code, please accept our sincerest apologies.
Thank you for playing Ragnarok Online.

:fr:
Aventuriers,

Durant les dernières semaines, le serveur a connu beaucoup de problèmes et nous en sommes sincèrement désolé.
Nous avons travaillé avec notre nouvel hébergeur afin de corriger la situation et le problème venait de la configuration d'un firewall de leur côté.
Cependant, la stabilité du serveur est aussi notre responsabilité et nous savons que beaucoup de joueurs ont été mécontents.

C'est pour cela que nous voudrions vous donner quelque chose en compensation, même si cela ne pourra pas effacer ce qu'il s'est passé.
Entrez le code suivant sur notre site internet pour créditer votre compte de 1500 Karats:

JULY16COMP

Pour ce faire, connectez vous sur le site, puis allez dans "Mon compte" et entrez le code dans le champ de texte "Code Promo".
Notez que ce code ne fonctionnera qu'une seule fois sur tous les comptes crées avant le 25/07/16

En même temps ce que code, veuillez accepter nos plus sincères excuses.
Merci de jouer à Ragnarok Online.


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Liebe Abenteurer,

in den letzten Wochen hatte unser Server unter vielen Problemen zu leiden und das tut uns aufrichtig leid.
In Zusammenarbeit mit unserem neuen Service Anbieter konnten wir das Problem ausfindig machen und beheben. Es stellte sich heraus, dass ein Firewall bei unserem Anbieter falsch konfiguriert war.
Auch wenn der Fehler nicht bei uns lag, ist die Stabilität des Servers unsere Verantwortung und wir sind uns bewusst, dass viele Spieler wegen diesen Problemen sehr sauer auf uns waren.

Deswegen möchten wir euch eine kleine Entschädigung anbieten, auch wenn diese nicht alles wieder gut machen kann, was ihr in der Problemzeit auf euch nehmen musstet.

Nutzt folgenden Code auf unserer Website, um eurem Account 1500 Karat hinzuzufügen:

JULY16COMP

Loggt euch einfach auf unserer Website ein, klickt auf "MEIN ACCOUNT" und gebt dann den Code unter "PROMO CODE:" ein.
Beachtet bitte, dass dieser Code nur einmal pro Account benutzt werden kann und dass er nur für Accounts gültig ist, die vor dem 25.07.2016 erstellt wurden.

Mit diesem Code, möchtet wir uns bei euch entschuldigen.
Danke, dass ihr Ragnarök Online spielt.
- Retired Game Master -

#2 :.Kira.:

    Elyncia [GuildMaster]

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Posted 25 July 2016 - 05:16 PM

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Elyncia : Les Recrutements sont Ouverts !

Contact me :
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- Image IPB Ro-db => Image IPB
- Image IPB In Game => :.Kira.: / Kira_Shop


( Français / English ) Image IPB Image IPB

#3 -shiro-

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Posted 25 July 2016 - 05:19 PM

/lv

#4 Chat-MallOow

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Posted 25 July 2016 - 05:21 PM

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Merci à Kira pour la signature :3

Guilde Elyncia:
● Chat-MallOow - Ranger
● Radiciette - Arch Bishop
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● (*w*) - Creator

Clic: http://radiciette.deviantart.com/

#5 Alatáriël

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Posted 25 July 2016 - 05:24 PM

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#6 Tabris

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Posted 25 July 2016 - 06:25 PM

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¤ Caractéristique du fROrum: tu poses une petite question innocente, et tu obtiens x pages de flame sur un sujet très différent.
En gros, tu plantes un grain de blé et tu récoltes un buisson de ronces.


¤ Caractéristique du fRO serveur: maintenant, si t'as pas un milliard, t'es z'un clochard ! (Eh oui, c'est la crise ma bonne dame, c'est la cri-seeuuh...)

#7 °Vâsela°

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Posted 25 July 2016 - 06:33 PM

Posted Image And my item ... + Ban my hacker ...

#8 jokeUsa

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Posted 25 July 2016 - 06:34 PM

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Now that's a bit surprising....good call though!Posted Image

btw: I don't mean to be an ass or an assl***er, but the amount of karats and cash you've lost and you'll loose (player trust is a completely different matter) off this will most likely be humongous, to say the least.

With that in mind: will the compensation we're getting be at least partially compensated by the host company? I certainly hope so, even though fRO has many flaws, I wouldn't want you see going on the edge because of this.

Edited by jokeUsa, 25 July 2016 - 06:52 PM.

Reality is a momentary dream but a dream is a reality for an eternity.

#9 Bourdu

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Posted 25 July 2016 - 06:46 PM

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#10 ~~~

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Posted 25 July 2016 - 07:06 PM

Thank you so much for this!!! <3 Posted Image

#11 Kaw!k

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Posted 25 July 2016 - 07:20 PM

Nice move, thx Posted Image

#12 Shizosophical

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Posted 25 July 2016 - 09:33 PM

Thanks /lv That is a really good surprise .
Describe fRo with 1 screen :
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#13 Raiki~

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Posted 25 July 2016 - 09:40 PM

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#14 Thal

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Posted 25 July 2016 - 09:52 PM

Thank you for that nice post and the informations!

#15 Shian

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Posted 25 July 2016 - 10:02 PM

1500 Karat per account, oh dear.
Since I'm here to say negative things:
Many user never need to buy karats ever again, well except for premium maybe...
Just think of the thoundsands of accounts that were created for crafting godlike equip. Suddenly I feel rich.
lalala~
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#16 KoriFee

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Posted 25 July 2016 - 10:11 PM

u "whine" because u wasted alot of money, and u couldnt use it, because of the server issues and now u get compensated for it, u whine its too much...

#17 Szaki

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Posted 25 July 2016 - 10:40 PM

Thank youPosted Image
"He who is brave and patient enough to peer into the darkness his whole life will be first to see a flicker of light in it."

#18 Devilseye

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Posted 26 July 2016 - 11:06 AM

Posted ImageDankePosted Image

#19 Thaliie / Kali

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Posted 26 July 2016 - 01:07 PM

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#20 Chipette

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Posted 26 July 2016 - 03:19 PM

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You won't close the server now I hope Posted Image

View PostShian, on 25 July 2016 - 10:02 PM, said:

...Just think of the thoundsands of accounts that were created for crafting godlike equip. Suddenly I feel rich...

You know that you don't have to use the code on every account. Posted Image





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